Frequently Asked Questions

Have a question about custom printing in Grand Junction? We have answered the ones we hear most often, from turnaround times and minimums to artwork and ordering. Do not see your question below? Reach out and our team will be glad to help.

How ordering custom apparel works, step by step

Eight steps between “I need shirts” and a box on your table, and a person you can call at any point in them. Here is exactly what happens.

1. Details — You tell us what you are after

Style, colour, quantity, sizes, and where the imprint goes. You do not need to know all of it. Most people start with “about forty shirts for the team, navy, logo on the front” and we work the rest out together.

2. Quote — We put a formal price together

Written, itemised, and based on your specs rather than a range. It shows the garment, the decoration method, the quantity break you land on and the total. Quotes usually come back the same day.

3. Refine — We make sure the quote is the thing you actually want

This is the step people skip and regret. We go back and forth until the quote describes the right garment, in the right colour, with the right decoration in the right place. Changing a number here costs nothing. Changing it after production has started costs a reprint.

4. Invoice — We turn the agreed quote into an invoice

Once you are happy with the quote, we issue the invoice for it. Payment is what releases the job into artwork — unless you have approved NET 30 terms with us, in which case we start straight away.

5. Proof — Our art team builds your proof

We lay out your design at the real size, on the real garment colour, in the real thread or ink colours. If your artwork needs work to survive the process — a logo pulled off a website, a file with no vector version — this is where we tell you, and we do not charge you to find out.

6. Review — We email it to you

Usually within one to two business days. What you see is what gets made, so check the spelling, the colours and the placement.

7. Revise — We change it until it is right

As many rounds as it takes. Nobody is counting. This is also the point where you can still change your mind about a colour or move a logo two inches.

8. Production — You approve, we schedule, it gets made

Production runs about two to three weeks after you approve the proof. Nothing is cut, printed, pressed or stitched until you have said yes. Embroidery and direct-to-film printing happen here at 1161 Ute Avenue; screen printing goes to production partners we have used for years. Collect from us in Grand Junction, or we ship.

What actually decides your timeline

The proof, not the printing. Production is the predictable part. The variable is how long it takes to get the artwork right and approved — which is why the sooner you send a logo, the sooner everything else can happen. If you have a date, tell us at step one and we will tell you honestly whether it is achievable.

What to send us, and what happens if you have nothing

Best: a vector file — .AI, .EPS or a vector .PDF. It scales cleanly to any garment size.

Fine: a large, sharp PNG, TIFF or JPG at full size.

Also fine: nothing at all. Send a rough idea, a photo of your old shirts, or a description, and we will lay it out for you. A lot of our work starts that way.

We keep your artwork on file, so a reorder next season is a phone call rather than a project.

Questions people ask at this point

How long, really?

One to two business days to a proof, then two to three weeks of production after you approve it. Rush is sometimes possible — ask.

When am I committed?

At proof approval. Not before.

What if the proof is wrong?

We fix it. That is what the step is for.

Can I see it before I pay?

You will always see a proof before anything is produced. Payment comes before the proof, unless you are on approved terms.

Who am I dealing with?

Someone who lives in Grand Junction. You can walk into 1161 Ute Avenue and point at what you mean.

Call (970) 245-9814 or send us your details and we will start at step one.

More questions

How long does a custom printing order take?

Most orders are ready in about two weeks after you approve your proof. Need it sooner? Ask about our rush options and we will do our best to hit your deadline.

Is there a minimum order quantity?

It depends on the decoration method. Screen printing is most cost-effective for larger runs, while DTF printing lets us produce smaller quantities and one-offs affordably. Tell us what you need and we will recommend the best fit.

What decoration methods do you offer?

We offer screen printing, embroidery, and DTF (direct-to-film) printing. Embroidery and DTF are produced in-house at our Grand Junction shop; screen printing is handled by trusted production partners, so you still get one point of contact and one invoice. Each suits different designs, garments, and quantities, and we will help you choose the right one.

What kind of artwork file do you need?

Vector files (AI, EPS, or PDF) are ideal because they scale cleanly to any size. High-resolution PNG or TIFF files can also work. Do not have a usable file? We can often clean up or recreate your logo for you.

Can you match my exact brand colors?

Yes. Share your Pantone (PMS) color values and we will match them as closely as the printing process allows for consistent, on-brand results.

What products can you customize?

Far more than t-shirts. We decorate apparel, hats, jackets, bags, drinkware, and a wide range of promotional products. If you can put a logo on it, chances are we can help.

Do you offer local pickup?

Yes. You are welcome to pick up your order at our Grand Junction shop at 1161 Ute Avenue, and we can arrange local delivery for larger orders.

How do I get a quote?

Send us your logo or design idea, the products you want, and your quantity, and we will put together a free quote. Call (970) 245-9814 or reach out through our contact page.

Can I reorder the same items later?

Absolutely. We keep your artwork on file, so reorders are quick and stay consistent with your original order.

Do you work with businesses, teams, and nonprofits?

Yes. We produce custom apparel and promotional products for local businesses, sports teams, schools, nonprofits, and events of every size.

Do you make yard signs and banners?

Yes. Alongside apparel and promotional products we handle yard signs and banners, vehicle magnets, custom decals and stickers, and table covers for trade shows and events. Signage is produced through our trusted production partners, so you still get one point of contact and one invoice. Prices for the common sizes are published on our signs and banners page, and if you are running for office see campaign signs.

Where are you located and when are you open?

Our shop is at 1161 Ute Avenue, Grand Junction, CO 81501, open Monday through Thursday from 9:00 AM to 3:00 PM. Call (970) 245-9814 during those hours, or send your project details through our contact page any time and we will get back to you.

Still Have Questions?

We are here to help. Explore our screen printing, embroidery, and promotional products services, or contact us for a free quote on custom printing in Grand Junction today.

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  • Local shop at 1161 Ute Ave, Grand Junction
  • Embroidery and DTF printing done in house
  • Single-piece orders and no setup fees on the RUPT line
  • 70+ five-star reviews from Grand Valley businesses
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Open Mon–Thu, 9:00 AM–3:00 PM. Or stop in at 1161 Ute Ave.

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